Sales & Marketing Resources

You probably already have a coordinated marketing plan, set prices, and know what you’re doing. However, to create more awareness and increase sales of your offerings, you may need to make some minor adjustments to your overall marketing strategy.

Whether you’re thinking of starting a new business, considering adding new products, opening a new branch, or increasing the services you offer, it’s common sense to research your market to make sure there is sufficient support for your idea.
There’s little point adding the latest top-of-the-range spa pool to your product range, for example, if you’re running a DIY store in a low-income area. A year from now, you’ll be selling them at cost, or below, to recoup your investment.

Long-standing customers form the backbone of a strong, well-established business. Make it your mission to ensure that the vast majority of your current customers stay with your business for many years to come.

As a small business owner, you’ll want to get positive returns on a limited marketing budget. It’s important to monitor the quantity and quality of advertising in order to be as effective as possible.

Advertising should be viewed as an investment that should generate a return, rather than a fixed cost. Many businesses spend money on the same kind of advertising each month without knowing what is working and what isn’t.
Effective advertising builds profile, generates new business, and retains your existing customers. Poorly thought out advertising can create miscommunication and even make you look less credible or trustworthy.

Whichever industry your business is in, cultural differences can have a direct impact on your profitability. If you try to understand the cultures of your customers – their customs and differences – you’ll have a better chance of keeping them and gaining more.
By being aware of the key factors that will impact your business, you’ll set yourself up to maximize sales from a global melting pot of potential customers.

Two examples of this effective technique show you how you can set up your own focus groups.
The concept of focus groups simply involves gathering a few your target market customers together, and then putting a series of questions to them.
It’s best to get an outside person to conduct this type of research, because you’re probably too close to the issues and may end up ignoring the results anyway.

The ideal promotion plan is one that results in clear steps you can put into action immediately. This means concentrating on just the practical, promotional aspects that will lead to results. The good news is that you can do it yourself.

A competitive advantage is something that you offer or have that the competitor does not. There must be some compelling reasons for people to do business with you rather than with other businesses.
The need to identify your point of difference is important. The more similar your business is to many others, the greater your need to develop competitive advantages.

If you want to grow your business, you’ll need a strategic plan – which should include how you’ll find new customers and get your products or services into new markets.
Here’s what you need to know to identify new customers and markets.